Your Quote Is Locked In Immediately
Once you accept our offer, your quote is locked in. Therefore, there are no sudden changes or last-minute adjustments to worry about. We respect your time and decision, which is why we immediately begin preparing the next step. That is to say, we start organizing the logistics right after confirmation to avoid unnecessary delays.
This means your timepiece is already in motion toward its final destination. For instance, we generate a shipping label the moment your agreement is received. You will never have to follow up or chase emails. Above all, we make this step as seamless and hands-free as possible for you.
Use this secure and convenient watch evaluation form to request your offer today.
The Shipping Process Is Free and Secure
After locking in your price, we send you a fully prepaid and insured shipping label. Consequently, you don’t pay a cent out of pocket to send us your watch. We understand how important your watch is to you. That is to say, everything we do ensures its safety.
Our method protects both the item and your peace of mind. For example, the packaging instructions we provide prevent any kind of damage. Likewise, the tracking details let you know exactly where your package is at all times. Above all, our courier partnerships are vetted to deliver without delay.
Inspection Happens as Soon as It Arrives
Once your watch arrives, the inspection process starts right away. Therefore, you don’t sit around wondering when we’ll get to it. In fact, we prioritize every accepted offer so it gets handled first. To clarify, there is no backlog for customers who already confirmed the quote.
We handle every watch with white-glove care during this stage. For instance, we check all cosmetic and mechanical elements for accuracy. However, if anything unexpected comes up, we notify you right away. Most importantly, we never move forward without your consent.
Final Approval Is Sent to You First
Following inspection, we send you a final approval summary to confirm the details. Consequently, this is your opportunity to verify everything matches your expectations. We do not assume or guess what you’d be comfortable with. In other words, we ask before acting.
At this point, you can take one last look before any money changes hands. For instance, if you notice something worth discussing, we invite you to reply instantly. However, no pressure is ever placed on you. Above all, your comfort is the only thing that matters at this stage.
Payment Is Sent the Same Day You Approve
As soon as you approve the inspection summary, your funds are sent out. Therefore, you never have to follow up or ask when payment will arrive. We understand how important timing can be for our customers. That is to say, we aim to release funds without delay.
You can choose from several payment methods to suit your needs. For example, some customers prefer eTransfer while others select wire. Similarly, we confirm delivery of the payment once it is sent. Above all, you never wait without answers or updates.
You can reach out through our contact page with any payment method questions.
What Happens If You Decline the Final Offer
In rare cases, customers decide to walk away after the inspection summary. Consequently, we respect that decision and return your watch immediately. We don’t require explanations or apply pressure. To clarify, your right to say no is protected through every step.
We also cover return shipping in full. For instance, we include insurance and tracking for the return, just as we did when receiving it. Likewise, your item is packaged and handled by our trained staff, not outsourced. Above all, we want you to feel just as confident getting it back as sending it in.
Communication Stays Open the Entire Time
Throughout the entire process, we remain fully available to answer questions. Therefore, you never need to wonder where things stand. In fact, our updates come to you before you ever have to ask. That is to say, we proactively communicate every step.
This includes confirmations, tracking, inspection notes, and final summaries. For example, if there’s even a minor update, we keep you in the loop. Similarly, we answer inquiries quickly and clearly. Above all, we treat your time with the same respect we want for ours.
FAQs
What if my watch is lost during shipping?
Shipping is fully insured both ways, so your watch is protected against loss or damage during transit.
Can I choose how I get paid?
Yes, we offer multiple payment options and will send funds the same day you approve the final details.
Do I have to pay for shipping at any point?
No, shipping both to and from us is completely free, whether you accept or decline the final offer.
What if I change my mind after accepting the offer?
You can back out after inspection. We will simply send your watch back to you at no cost.
How quickly will I hear back after my watch arrives?
We begin inspection as soon as your watch arrives and keep you updated every step of the way.
